1. Client completes qualifying action. (Becoming a new customer, referring a friend, etc.)  
2. Client receives an email with a unique redemption link to our secure site at my.inclusiveincentives.com.  
3. Client chooses their certificate. Browse the live catalog, see what’s in stock, and pick one reward.  
4. We process the request. We handle vendor coordination, shipping, booking—everything.  
5. You get notified. Once the incentive is delivered or booked, you receive confirmation that the reward was fulfilled.  
6. Follow-up with your reward recipient, get a review of your services, and upsell them.

What stays behind the curtain (so you stay in control):  

• Your clients see only what you want them to see—you decide which certificates to show.
• Branding stays consistent with your firm’s name and message.
• Details like cost, vendor margins, and your bonus tiers are for your eyes only.